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FAQ of Thermal Oil Heaters

How do I choose a model?
Please go to our inquiry page to fill a simple check box form. Our engineer will get back to you with every specification including price, designs, drawings and so on.
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1. Q: Can I visit your factory?
     A: Yes, welcome! We are always here ready to serve you and show you the produce process of our thermal oil heaters.

2. Q: Can you make a design for us?
     A: Yes, we can. What we supply is not only product, but also solution and design.

3. Q: Can you give us the technical drawing and data of the thermal oil boiler?
     A: We will give you the overall dimension drawing for your plan and project.

4. Q: Do you provide after-sales service?
     A: Yes, we do. This thermal oil boiler is guaranteed up to one year from purchase unless manmade damage.

5. Q: Can you send the engineers come to our place for installation guide?
     A: Yes, we can. Firstly we will provide a video and document for installation. If you still have problem, we will send our engineer oversea for installation guide.

6. Q: What questions need to confirm with the customer for the model of the thermal oil boilers?

A: 1)Fuel: biomass, coal, electricity, diesel, gas or waste wood ?
2) Rated power ? If you not sure about it, then can tell us the max. temperature, heating material and heating time.
3) Local voltage, phase, frequency? 240V,1phase,60HZ ; 240V,3 phase,60HZ; 480V,3 phase,60HZ
Only check the following questions can we choose the suitable hot oil boiler for you. such as biomass hot oil boiler, coal thermal oil boiler, diesel thermal oil heaters, gas thermal fluid heaters, waste wood fired thermic fluid heaters.

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    Contact: Macros Zhang


    Fax: 0086-372-2190333

    Email: info@bidragon.com

    Skype: hwbzzm

    Headquarters: No.2-1803 Soubao Business Center, No.16 South-West Third Ring Road, Beijing, China.

    Factory Address:Hi-tech Development Zone, Anyang City, China.

    Trade Department:No.9-607 YingBin Business Building, No.609 Wenfeng Road, Anyang city,Henan Province, China.